FAQ

Questions, answered.

Do guests need to download an app?+

No. Guests scan the QR code or open the link in any phone browser. That's it.

Is my gallery private?+

Yes. Each event has a unique private link. Galleries are not indexed and only people with the link can view or contribute.

How long do you store my photos?+

Your gallery stays live for 7 days on Free and 60 days on Combined. You can bulk-download everything as a ZIP anytime to keep it forever.

Can I download everything in full resolution?+

Yes — one click to download a ZIP of original-quality photos and videos.

How does AI face-finding work?+

Guests can optionally take a single selfie. Our AI matches them to every photo they appear in. Faces are processed privately and never sold.

What's the AI highlight reel?+

After your event, our AI scores every photo and clip for emotion and composition, then auto-edits a 60-second cinematic recap with music. Usually ready within minutes.

Do you support video?+

Yes — the Combined plan includes unlimited photos and videos, plus written guestbook messages. The Free plan is photos only.